Privacy Policy
Last updated: March 2026
Introduction
WillsMadeEasy.ca (“we”, “us”, “our”) is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data when you use our website and services.
By using our website, you consent to the practices described in this policy. If you have any questions, please contact us at info@willsmadeeasy.ca.
Information We Collect
We may collect the following types of personal information:
- Contact information — your name, email address, and phone number
- Account information — username and password if you create an account
- Payment information — billing details processed securely through our payment provider (we do not store full card numbers)
- Usage data — IP address, browser type, pages visited, and time spent on our site
- Will-related information — personal details you provide when preparing your will documents
How We Use Your Information
We use the information we collect to:
- Deliver and improve our will-drafting services
- Connect you with a qualified lawyer in your area
- Process payments and send receipts
- Communicate with you about your account or service updates
- Respond to your inquiries and support requests
- Comply with legal obligations under Canadian law
We do not sell your personal information to third parties.
Sharing Your Information
We may share your information only in the following circumstances:
- Lawyers on our platform — we share relevant details with the lawyer assigned to finalize your will
- Payment processors — we use secure third-party payment providers to process transactions
- Service providers — trusted vendors who help us operate our website and business, bound by confidentiality agreements
- Legal requirements — if required by law, court order, or government authority
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us:
- Remember your preferences
- Analyze site traffic and usage patterns
- Improve site functionality
You can disable cookies through your browser settings. Note that some features of our site may not function properly if cookies are disabled.
Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. All payment transactions are encrypted using SSL technology.
While we strive to protect your data, no method of internet transmission is 100% secure. We cannot guarantee absolute security but are committed to addressing any breach promptly.
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Will-related documents may be retained for a longer period as required by applicable Canadian law. You may request deletion of your data at any time (see Your Rights below).
Your Rights
As a Canadian resident, you have the following rights regarding your personal information under PIPEDA:
- Access — request a copy of the personal information we hold about you
- Correction — request that we correct inaccurate or incomplete information
- Deletion — request that we delete your personal information (subject to legal obligations)
- Withdrawal of consent — withdraw consent to our use of your data at any time
To exercise any of these rights, contact us at info@willsmadeeasy.ca.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
WillsMadeEasy.ca
Email: info@willsmadeeasy.ca
Website: willsmadeeasy.ca